About the Role

At CoderSchool, we currently have 50+ mentors from top tech companies that we rely upon to help our learners succeed.

We just hired a new operations lead from overseas, and your job will be to assist him communicate and connect with our mentors. This isn’t just a translation job - you’ll be working directly with our mentors, interviewing them, speaking with them, and most importantly, figuring out plans for how to make our mentors more effective at helping learners.

To succeed in this role, you must be able to take good notes during interviews, in both English and Vietnamese. Skills in Excel and/or Python are a major plus, as you analyze data from all the interviews.

How you will add value and be successful (Responsibility):

• Conduct 10+ interviews every week with our mentors
• Track key KPIs of key mentor data (ratings from learners, the average duration of sessions, questions answered, and so on)

About CoderSchool

There is a huge shortage of engineers—100k in Vietnam, 1M+ regionally—CoderSchool will help to close that gap by providing high-quality, scalable online education that gets people jobs and changes lives. Since 2015, CoderSchool has helped learners from all walks of life learn the top skills to launch their tech career journeys, people who were once: students, marketers, accountants, teachers, creatives, and even former tattoo artists!

We do this by weaving together an interactive curriculum, passionate educators, supportive mentors, enriching work simulations, and a dedicated career success team to deliver positive outcomes.

At CoderSchool, we have three core company values:

1. Learners First: We make decisions that benefit our students first.
2. Always Learning: We’re humble and focus on getting better.
3. WeMe: We put we before me. We take joy in the success of the group.

We are venture-backed by Monk’s Hill Ventures, TRIVE, Iterative, XA Network, and iSeed Ventures.

To learn more about CoderSchool and to hear from our CEO and Founder, please visit: https://youtu.be/msXFz7tZ-OU?t=409 and https://www.youtube.com/watch?v=J5-CrgcAgJk

What we offer you (benefits):

• Experience working at a venture-backed, growing startup, backed by one of the leading regional VC firms and executives from Google, Netflix, Amazon, Traveloka, and more. Senior CoderSchool management has prior experience at Apple, POPS Worldwide, Fulbright University, and LINE Corp.
• Talented, supportive, driven colleagues that are all focused on one thing - getting work done and delivering great educational experiences to our learners. No drama for your mama!
• English-speaking, international work environment, with an average age of 27.69 (as of Apr 2023).
• Monthly party budget, fun company trips and activities that you’ll actually enjoy
• We try not to have too many meetings
• Quarterly hair color allowance (based on color)
• A chance to spend precious hours of your life working on something that makes a meaningful difference for a lot of people.